Roadside Assisting by Law Enforcement Officers

I have produced a 50-minute video which could be used in-house by law enforcement departments to help train officers to perform simple, safe, quick roadside assists with the agenda of winning hearts and minds in communities they serve – much needed in today’s too-often toxic social climate.  Several measures are pro-active.  Please check out the video at this link:

The complete initiative I am offering includes: 1) the book: see “The Book” page of this website (as a foundation, but its use could be deferred or declined – with some training degradation – if the department opts out); 2) a supplementary list of Tips and Equipment for Police Officers (Click here)- with estimated cost of each item), and 3) the video – which summarizes the book and the list.  The list and video are free.  Departments would acquire recommended assist equipment items independently from me; I have zero involvement except to recommend them.  The book, if wanted, is available at bulk rates far below retail; see the attached pricing schedule: (Click here).  I recommend that as a minimum trainers administering training using the video study the book in order to field inevitable trainee questions.  Ideally, all officers who will perform the assists should have studied the book.

The video stipulates that officer roadside assists should occur only when operational priorities allow and that traditional law enforcement duties clearly have a higher priority.  The video specifies that the only assists I propose are changing tires and bringing gas (not carrying gas in the patrol vehicle, but fetching it if there’s time).  Also that I’m 74 and have never been injured – because I use proper methods and equipment and take safety precautions shown in the video.  My book (and I) routinely deal also with lockouts, dead batteries (with related electrical issues), and overheating.  But the video specifies that these are not part of the training for law enforcers since they increase liability risk.

It also suggests that for officer safety, two be present – one to perform the assist and another in “overwatch”.  Assisting officers may have the owner/driver of the disabled vehicle sign a liability waiver before any assist work begins. 

Your department may have a fleet of vehicles dedicated to assisting broken down motorists – which would be great.  But sometimes the most efficient way to do a job like assisting broken down motorists isn’t always the best for PR.  One big reason for doing roadside assists anywhere, especially in urban areas, is to win hearts and minds, community trust, and cooperation with law enforcement – considering the toxic relations in many cities between law enforcement and primarily minority communities.  An in-service officer who, when priorities allow, can participate hands-on in the assist – even if all he does is to loosen some tight lug nuts (and not merely summon a wrecker or a member of a fleet of rescue vehicles) – will make a bigger, better impression on the assist recipient as well as all others in the area who witness the assist as he/she promotes community engagement and dialogue. 

If your officers already provide roadside assists, they could do them safer and quicker using my methods. Guaranteed.  Officers also could do more to be pro-active and help drivers prevent breakdowns.

We can agree that my initiative is “outside-the-box”, but so would be the positive reaction from assist recipients as well as many others in the area who would witness the assists.  Sometimes difficult problems justify out-of-the-box solutions!

I believe that such a policy, implemented by officers trained and equipped via my proposal, would help law enforcement departments gain respect and cooperation from served communities, making law enforcement easier and more productive in the long run.  Wouldn’t this represent a “Win-Win” for all?  What do you have to lose?  If “Carrot and Stick” can be applied to law enforcement, simple roadside assisting can be part of the carrot, while proactive deterrent measures on the street can be part of the stick.  Just imagine where this could lead in our polarized society. 

Personal gratification from rendering assists is immense; this is a big reason I keep doing them.  Some law enforcement agencies have problems with manpower, including retention and recruiting.  Most people in law enforcement came there because they are service-oriented.  Performing occasional roadside assists can help cops feel good about themselves – which should help retention and recruiting.  Perhaps officers’ doing an occasional rewarding assist would help counter the disturbing trend of higher rates of officer suicides.

In February, 2017, in Texas, I met a Grimes County Sheriff’s deputy already stopped to help a motorist with flat tire.  The deputy was a good, experienced guy with best of intentions, but he simply lacked the knowledge and tools to finish changing the tire.  After I helped him and the motorist with my tools and advice, and after I described my initiative for officers to assist motorists, he bought two copies of my book and handed one to the rescued motorist.  Read details here.

Here’s a short segment illustrating the positive impact of an in-service officer in Montgomery, Texas, helping a woman change her flat tire: (Click here). The woman, RoseMary Atanga, said her first instinct was “Lord here is another white officer, help me.”  But she soon realized that officer Steven Squier was an “angel who God sent.”  The video has expired, but the story has not!

This is exactly the kind of response your officers can expect when doing roadside assists – which would lead to increased trust and cooperation from supported communities.  Similar heartfelt expressions of thanks for my 2,000+ assists are what made me believe that this has great potential for law enforcement too.  Officers like Squier would be even safer and more efficient doing such assists if they use methods and tools described in my plan. 

Another example of gratitude as a result of kindness of a police officer in Florida: (Click here).  Officer Jenkins stopped driver Chy-Niece Thacker because her brake lights were not working.  Instead of giving her a ticket he tried to fix her lights.  He didn’t know that she recorded his actions.  This type of assist is not included in my initiative, but the idea is.

The website for PoliceOne, #1 Law Enforcement resource for news, training and videos, has featured an article about why and how police can win hearts and minds by doing simple, safe, quick roadside assists:

Some law enforcement agencies may have difficulty affording the items I recommend for each police car (about $600) to do these assists.  NOTE: Although I recommend these items, I am not involved in any way with providing them.  Some agencies are requesting grants; here are two suggested places I have found to start that process:  1) PoliceOne recommends:; 2) DOJ’s Bureau of Justice Assistance suggested using the Justice Assistance Grant (JAG) program:  FY17 funds became available in late July.  The manager of the JAG program in Washington has told me that local agencies may apply for funding for tools to facilitate roadside assists.

“Sheriff & Deputy”, National Sheriff Association’s bi-monthly magazine, featured an article about my suggestion/recommendation in its July-August, 2018, edition (Click here) .  For the entire magazine edition, open this attachment, then scroll down to page 76 under “Community Policing”:

Last, but certainly not least: My take on PTSD and depression, common among military veterans and law enforcement officers. During the 2018 National Sheriffs’ Association Winter Conference Feb 10-13, 2018, (where I spoke briefly about winning hearts and minds with roadside assisting) I heard several committee participants talk about the incredible stress involved with being a first responder.  Around Veterans Day, 2017, I was speaker at several functions around Fayetteville and Fort Bragg, NC, where many soldiers present and past live.  My remarks, directed at soldiers, veterans (and first responders) suffering from PTSD and depression, opined that causes of PTSD and depression are complex; however, a universal antidote is to be a habitual giver.  Based on those presentations, I have written a published article which I believe can help officers with PTSD and/or depression: . Please take five minutes to read it. Then feel free to forward it to anyone you think would benefit – including your officers.